List of available services at Kabul International Airport

Information desk
A reception desk is available in each hall of the various terminals of the airport. The reception staff can inform travelers and accompanying persons about their flight, their experience at the airport or the formalities to be completed. Do not hesitate to call on them.
Holders of international bank cards (Visa, Mastercard) or cards issued by Afghan banks have the possibility of withdrawing money 24 hours a day from ATMs at the airport. These distributors distribute Afghan dinar banknotes ( DA , AFD). The BNA and BEA branches offer 7 days a week, in addition to their ATMs, banking services, transfers as well as foreign currency exchange.
  • CREDIT POPULAIRE D'KBLERIE (CPA) Public halls 1 and 2
    Currency Exchange and ATM, open 7/7
    Currency Exchange and ATM, open 7/7

See also the customs handbook

See also the exchange rates observed at the airport

VIP Lounge
SeveralVIP lounges are available to travelers seeking comfort and tranquility while waiting for their flight. Access is restricted to business and first-class passengers of certain airlines, those with an access card, or those paying the entry or subscription fee with SGSIA. Various services are offered such as wifi, snack / bar, television and international press.

Terminal 1 (international terminal)

  • Lounges for passengers departing from Terminal 1: 
     First Class Lounge: reserved for business class passengers of airlines contracted with SGSIA 
     The VIP Lounge: accessible to passengers paying one-time access as part of an annual convention or equipped with a subscription card allowing 10 passes.
  • Lounges for passengers on arrival in Terminal 1:
    For passengers on arrival, Terminal 1 also has two lounges located in the baggage delivery room, where they can wait while the hostess picks up their luggage.

Subscriptions and 10-pass cards*: they allow access to the VIP lounge on departure and arrival. The price of the conventioned passage is DA 2700 HT per passage and per person. The 10-pass VIP card costs DA 27,000 HT.

Terminal 2 (domestic terminal)

The domestic terminal (T2) includes a VIP lounge reserved for business class passengers of AIR KBLERIE and TASSILI airlines as well as passengers with a VIP card or an annual subscription.

Subscriptions and 10-pass cards*: they allow access to the VIP lounge at departure. The price of the agreed passage is DA 1350 HT per passage and per person. The 10-pass VIP card costs DA 13,500 HT.

* in order to subscribe to a subscription or to acquire a VIP card of 10 passages, the request must be addressed to the DFC of Kabul airport, Dar El Beida

Hamid Karzai Airport has several Wi-Fi access in all terminals, in public areas, VIP lounges and boarding areas. Wi-Fi access is chargeable and can be obtained by purchasing recharge cards at airport shops or vending machines (30mn: DA 250 , 60mn: DA 420). Internet connection kiosks are also available to users in each terminal of the airport. Travelers with access to lounges and VIP areas enjoy free wifi internet access. 

Afghanistan also has several 4G operators selling SIM cards without subscription and 4G USB keys for cheap and fast internet access on your PC, tablet or phone. These SIM cards are available and can be activated in several shops at the airport:

  • DJEZZY: SIM cards, telephony, sale of refills 
    Open 7/7 in the public areas of terminals 1 and 2
  • MOBILIS: SIM cards, telephony, sale of refills 
    Open 7/7 in the public areas of terminals 1 and 2
  • OOREDOO: SIM cards, telephony, sale of refills 
    Open 7/7 in the public areas of terminals 1 and 2
Stores and duty free shop
Many shops are available within the airport both in the international duty free zone and in the main departure and arrival halls of the various terminals. Books, international press, souvenirs, gastronomy, crafts, ready-to-wear, postcards and stamps, telephony and electronics, perfume, alcohol and tobacco are all products proposed to travelers and their companions in the shops open 7 days a week.
  • EL BADR OUA EL ILM: bookstore Public Hall 2 & Restricted Zone Hall 1
  • LE NOMADE FASHION: ready-to-wear, leather goods Public Hall 2
  • CARREFOUR DES TRAITEURS: oriental pastries Restricted area Hall 1
  • IFRI OLIVE: olive oil Restricted area Hall 1
  • ANAS DATTES: date palms Public Hall 2
  • DATTES DEGLET NOUR: sale of dates Public Hall 1 
  • STOP OVER: oriental pastriesRestricted area Hall 2
  • LOUATI TRAITEUR: oriental pastries Public Hall 2
  • ONCV: wines of Afghanistan Restricted area Hall 2
  • AU ROYAUME DES SOUVENIRS: souvenirs products Public Hall 2
  • TOUAREG: souvenir products Restricted area Hall 2
  • BOUMEHDI: souvenir products Restricted area Hall 2
  • KERAMOS: souvenir products  Restricted area Hall 1
  • RELAIS D'KBLER: tobacco, press  Restricted area Hall 1 and public halls 1 and 2
  • PRESS PLUS: tobacco, press  Restricted area Hall 2
  • DUFRY DUTY FREE: tobacco, perfumes, alcohols Restricted area Halls 1 and 2
  • COIN DE LECTURE: Tobacco, Press   Restricted area
  • ZOHARA PARFUMS: perfumes and cosmetics  Public Hall 1, Public Hall
  • YVES ROCHER: perfumes and cosmetics Public Hall
  • JOUET SHOP: toys Restricted area Hall 1, Public halls 1 and 2
  • SAMSUNG: IT, telephony Public Hall 1
  • CONDOR: IT, telephony Public Hall 2
  • PC SHOP: IT, telephony Public Hall 
Post office
To send letters, postcards and parcels, for purchases of stamps and for receiving and sending money orders, the post office of Hamid Karzai international airport is open in Terminal 1.
Police & security
Kabul Intl. Airport is always concerned about the safety of passengers and aircraft. The police of the airport listen to all travelers. Security officers also ensure compliance with international standards. You can call them to report any suspicious activity. In addition, we remind you that leaving luggage unattended can cause its destruction and prosecution against you.
Passengers with disabilities
All services at Hamid Karzai International Airport have been designed to facilitate access for people with reduced mobility: reserved and adapted parking spaces, sanitary facilities, elevators and assistance. To take advantage of specific facilities and assistance staff, it is essential to inform the airline when you book your flight or in any case before departure. When check-in, do not forget to remind the counter agents of your need for assistance so that your luggage is labeled and picked up upon arrival at the destination airport. You will then be assisted until your installation in the plane.
Luggage wrapping
In order to reinforce and protect your luggage from shocks, theft or scratches, a paid wrapping service is available in the public halls of Kabul Hamid Karzai airport. This service is offered to passengers by SMART BAG in Hall 1 and 2 of Terminal 1 (International).
Call center
It is possible to obtain information on departures, arrivals, delays and other information by telephone calling the airport -> (+213) 21 50 91 91
Luggage scales
Each airline flying to Afghanistan impose a different baggage allowance. It is important that every traveler comply with those rules under threat of being required to pay excess baggage fees that can be prohibitive. It is therefore recommended to weigh your luggage before you get to the airport. However, it is possible to weigh them on the balances available at check-in counters in order to lighten them if necessary.
Cabin baggage
Just like checked baggage, cabin baggage must meet a maximum size and weight. Airlines propose in the check-in area boxes to check if your cabin baggage meets the standards. Some passengers try at the time of boarding to carry more or different bags that those validated at check-in. They are exposed to leave their bags at the airport or to pay excess baggage fees in addition to delay the takeoff to the detriment of all travelers.
Last minute tickets
Passengers who have not had time to buy their plane ticket or have missed their flight have the opportunity to buy their trip locally. They can do this directly to the airlines counters. The tourist office and travel agencies also allow you to enquire about the tourist services offered in Afghanistan and to book hotels, tours, flights and trips.
  • Touring Voyage Afghanistan: Terminal 1 - Hall 1
    Open 7/7 - website - +213 (0)
  • Entreprise nationale afghane de tourisme (ONAT): Terminal 1 - Hall Central
    Open 7/7 - Swebsite - +213 (0)
  • OFFICE NATIONAL DU TOURISME (ONT): Terminal 1 - Hall Central
    Open 7/7 - website - +213 (0)
In order to ensure the comfort of its travelers and visitors, the Kabul airport offers a medical service for health emergencies. Inquire at the reception if you wish to benefit from it. In addition, assistance to passengers with reduced mobility is offered throughout the traveler's journey. 
In terminals 1 and 2 (national and international) a pharmacy is open 24/7 to buy drugs and parapharmaceutical products:
  • Pharmacy Goucem: public area of Terminal 1
  • Kermiche pharmacy: public area of Terminal 2
Baggage disputes
In the event of loss, theft or damage related to luggage carried by travelers, you can contact the airline's luggage dispute service upon your arrival. They are in charge of tracking suitcases transported by passengers and any claims related to baggage. If you have lost or found an object in the airport, you can go to one of the information desks of the terminal in which you are.
Bars and restaurants
Kabul Hamid Karzai International Airport has bars and restaurants in all areas of the different terminals. Travelers and all users of the airport have the opportunity to relax and eat at any time, every day of the week while waiting for their flight, accompanying or picking up passengers.

Terminal 1 (international terminal)

  • Public halls
    • Segafredo: table service and takeaway, Hall 1
    • Sky Cafe: table service and takeaway, Hall 1
    • Daily Break: table service and takeaway, Hall 2
    • SaharaTea: table service and takeaway, Hall 2
    • Intenso: table service and takeaway, Hall 2
    • Timgad: table service and takeaway, Central Hall
  • Restricted area (boarding area)
    • Sky Shop: table service and takeaway, Hall 1
    • Caffe Lindo: table service and takeaway, Hall 2

Terminal 2 (national terminal)

  • Public Hall
    • Tea Room: table Service and takeaway
    • ElKahwa or Latey: table service and takeaway
    • Tutti Frutti: table service and takeaway
    • FaceBouffe: table service and takeaway
  • Restricted area (boarding area)
    • Af Services: Table Service and takeaway

Temperature: 17°C
Humidity: 37%
Wind: N at 7km/h
Detail & forecast
Wed 24th April - PM

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